Shipping Policy
Overview
Thank you for shopping with us! We are committed to providing you with high-quality clothing and a seamless shopping experience. Please review our shipping policy carefully to understand our terms and conditions.
Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. Your choice will be presented at checkout. All orders are processed within 1-3 business days, and you will receive a tracking number once your order has shipped.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the selected shipping method. We strive to provide the best rates possible while ensuring timely delivery.
Delivery Times
Estimated delivery times vary depending on your location and chosen shipping method. Please refer to the following guidelines:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Please note that these are estimated delivery times and may be affected by factors outside our control, such as weather conditions and carrier delays.
Order Confirmation
After placing your order, you will receive an order confirmation email detailing your purchase. If you do not receive this email, please check your spam folder or contact our customer service team for assistance.
Final Sale Policy
Please note that all sales are final. We do not accept returns or exchanges on any items purchased from our store. We encourage you to review product descriptions, sizing charts, and images carefully before completing your purchase.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If your tracking information indicates that your package was delivered but you have not received it, we recommend checking with your local carrier or neighbors. You may also contact our customer service team for further assistance.
Changes to Your Order
Once your order is placed, we are unable to make changes to it. If you need to cancel your order, please contact us as soon as possible. Cancellations are only possible if your order has not yet been processed for shipping.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at trueroyalfit@gmail.com. We’re here to help!
Thank you for choosing True Royal Fit! We appreciate your business and look forward to serving you again.